Newsletters: Article

January 2017


How can we make smarter decisions about where to locate branches, retail operations and salesforce assets?

The days of designing distribution based on anecdote, intuition, and imitation are over.  As companies become increasingly sophisticated in the design of their salesforce networks and physical footprints, data-driven approaches dominate. From retailers plotting their storefronts, to banks considering de novo branch openings, to insurance companies designing their agent coverage models, leading firms today systematically leverage trade area insights, local market data, and prioritization algorithms to improve distribution outcomes. However, most companies have not yet perfected the blend of art and science required to optimize distribution

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Use Design Thinking to Build Commitment to a New Idea

January 3, 2017

It isn’t enough to create new products and services. Unless we also design new ways of talking about ideas and exploring the future, those product and service innovations will never be embraced by the organization and never make their way out into the world….. more »

How To Build An Innovative Workplace Culture With Experimentation

January 10, 2017

A culture of innovation cannot exist without a culture of experimentation. If you want your organization to make the most of digital transformation, your success is going to hinge on your ability to determine what works best for your company…. more »


The 5 Skills that Innovative Leaders Have in Common

December 20, 2016

Innovation is critical in a knowledge economy — driving growth, new products, and new methods of delivering value to customers. According to a recent study on global Innovation, U.S. companies spend $145B on R&D each year…  more »

The Best Strategic Leaders Balance Agility and Consistency

January 4, 2017

I’ve recently been thinking about this with regard to how leaders can be more strategic, able to effectively execute the core of their business while remaining open to trends in the market and adapting to meet them. … more »

Tech, Media & Telecom

This was the year tech stocks became sure bets


December 29, 2016

“FANGs” has become convenient shorthand for a phenomenon that emerged in 2016: the value of tech couldn’t be shaken, no matter what volatility existed out in the wider world…  more »

For Non-Tech Companies, if You Can’t Build It, Buy a Start-Up

January 2, 2017

For years, mergers and acquisitions in technology were fairly straightforward: Every investment bank kept a list of a dozen or so companies like Google and IBM that had a track record of acquisitions and cash to deploy… more »


Top 12 Insurance Trends and News Stories of 2016: Countdown

December 27, 2016

In the year 2016, as in past years, there were the familiar or continuing stories including reinsurers still wishing and hoping for a hardening market; property/casualty insurance carriers reporting financial results… more »

Reinsurer challenges put focus on underwriting


January 6, 2017

The global reinsurance market continues to be challenged, A.M. Best Co. Inc. said in a briefing Friday, but the ratings agency’s composite overview for the sector still indicates reasonable results for 2016…. more »

Banking, Lending & Payments

How Far Can ‘Challenger’ Banks Ride Fintech Charters?

December 21, 2016

Fintech, despite all the hand-wringing in recent years, isn’t a full competitive threat to banks — yet. For example, fintech companies that have become accomplished consumer lenders… more »

The Three Rs Behind Global Banks’ Recovery

January 7, 2017

For banks there have been ten lean years… Now, a decade later, the moneylenders are quietly wondering if 2017 is the year in which their industry turns a corner…. more »

Asset Management

“Impact Investing” Inches from Niche to Mainstream


January 7, 2017

When investors gathered in Amsterdam in late 2016 for perhaps the largest annual conference on “impact investing”, the mood was upbeat. … more »