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Newsletters

June 2019

NEW TEAM MEMBERS Meet Paul Yoo Associate Partner This month, Transom welcomes Paul Yoo as Associate Partner. In this role, Paul will lead Transom Consulting Group’s Consumer Goods practice with expertise in sales, marketing, manufacturing, supply chain, and innovation functions. Paul previously served as CEO of This Saves Lives, a socially responsible food company, and as […]

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September 2017

CONSULTANT SPOTLIGHT Meet Felix Recht Associate Partner This month, Transom welcomes   Felix Recht as Associate Partner. In this role, Felix will assist clients with strategy development, M&A, and operational transformation. Felix’s industry experience spans semiconductors, industrial goods, banking and healthcare technology, consumer luxury goods, and agricultural processing. Previously, Felix worked as an Associate Partner at McKinsey […]

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August 2017

Article & News We are considering an entry into the high net worth (HNW) insurance market. How should we think about developing an acquisition strategy to attract affluent and HNW individuals? The high net worth personal lines market is top of mind for a number of insurance carriers.  Since the end of the Great Recession […]

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May 2017

Article & News Why is service recovery important and how can my company excel at it? Recent airline industry events point to the fact that CEOs need to know how to say “I’m sorry” at the appropriate time and in the appropriate tone. And, it’s not just the CEO that must exercise this sensitivity.  With […]

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April 2017

CONSULTANT SPOTLIGHT  Meet Matt Ahart   Associate Partner   This month, Transom welcomes Matt Ahart as Associate Partner. Matt will assist financial services clients with strategy development, growth initiatives, process design and optimization, and organizational transformation. With nearly twenty years of experience working with global banks and insurance companies, Matt has expertise in corporate strategy, […]

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January 2017

ARTICLE & NEWS How can we make smarter decisions about where to locate branches, retail operations and salesforce assets? The days of designing distribution based on anecdote, intuition, and imitation are over.  As companies become increasingly sophisticated in the design of their salesforce networks and physical footprints, data-driven approaches dominate. From retailers plotting their storefronts, to […]

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December 2016

  IN THE NEWS Innovation Leadership Insurance Banking, Lending & Payments Asset Management Private Equity Tech, Media & Telecom Consumer Goods & Retail IN THE NEWS Innovation How to Give Corporate Innovation a Much Need Jolt November 25, 2016 Today’s competitive business world demands innovation. Large corporations and established businesses are expected to out-think their rivals, but […]

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November 2016

ARTICLE & NEWS Improving Accountability and Efficiency Through Executive Dashboard Design Dashboards can be a powerful tool for executives in any line of business. Transparency into the organization via timely and easily digestible data can produce improved decision making, greater accountability, and increased efficiency. This article outlines the design factors that contribute to the successful implementation of […]

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October 2016

ARTICLE & NEWS Ask the Expert: What is PPLI Insurance and How Is It Used? Wealthy investors, including family offices, are increasingly leveraging private placement life insurance (PPLI) as a way to make investing more tax efficient. PPLI enables wealthy investors to invest in hedge funds and other vehicles tax efficiently by allowing for tax-free accumulation […]

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September 2016

ARTICLE & NEWS Focusing on the Right Customers to Improve Net Promoter Scores The standard approach to improving net promoter scores (NPS) focuses on reducing the number of “detractors.” Companies typically invest resources to understand and fix the problems perceived by this disgruntled group. But there is another frontier in customer experience. Read More > CONSULTANT […]

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August 2016

ARTICLE & NEWS What type of segmentation is best for my company? Customer segmentation is often the foundation of strategy at leading companies. Those that do it best identify the highest value target segments and then shape everything from product development to communications around their wants and needs. Read More > CONSULTANT SPOTLIGHT Meet Igor Tischenko […]

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July 2016

ARTICLE & NEWS Ask the Expert: How can we drive more innovation at our company? In today’s fast-paced economic environment, companies are facing more pressure than ever to uncover growth opportunities. Innovation is no longer the territory of top tier or “leading-edge” corporations: Every company must innovate to remain relevant. Read More > CONSULTANT SPOTLIGHT […]

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June 2016

ARTICLE & NEWS Winning in Bank Insurance by David Ascher, Linda Cohen, Neal Aton and Michael White Uncertainty reigns in bank insurance today, as both current and potential participants in the marketplace seek to parse mixed signals.  Our perspective is that bank insurance is simply too attractive for banks or carriers to ignore. But we also […]

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